What version of Outlook am I using?
There are a number of versions of Microsoft Outlook available. If you don’t know the version that you have installed, there is a relatively easy way to find out. Here are the steps to follow:
- Start Outlook
- On the menubar (top right), click on "Help" and "About"
- You should see the Details about your Outlook Software (please notice that there is a difference between Outlook and Outlook Express). Look for the version of Outlook. Once you've determined which version you are using, click on the appropriate link below for instructions on setting up your account.
Click the link relevant to your Outlook software
We are using one of the most advanced SPAM filters on the internet. It continually adapts itself to detect spam. For the most part it does a good job, but occasionally a spam slips through.
When you receive a spam, you have a choice to either just delete it and move on, or report it to the spam filter to help improve its performance. To report the spam select the message in your inbox, right-click and select "Forward as attachment." (If your email software doesn't support "Forward as attachment" simply forward the mail.) Address it to spam@adventistontario.org and click send.
You've done your duty and added the evil spam to the spam filter's collection.
Just to remind you of the basic operation of our spam filter:
1) Anyone you email will never have a message blocked.
2) Never email a spammer -- you validate their address authorizing them to spam us.
3) Don't forward spam -- it makes the spam filter think we like it.
4) Report spam by forwarding it to the
spam@adventistontario.org address.
5) The spam filter keeps track of mail we send and spam we receive -- if an incoming message is not from someone we've emailed and it's more like the mail we send than the spam we receive then it gets through. Otherwise it's blocked and the sender gets the message.
6) If you become aware that mail you want is being blocked send the sender an email so their mail isn't blocked any more.
Email messages that are recognized as SPAM are blocked in a special folder, which is accessible only through the
webmail (you will not receive them in your outlook).
If you have received spam messages, at the end of the day you will receive an email from our system notifying you that there are new messages in your spam folder. You can login to your
webmail and check those messages. If some of them are blocked by mistake, you can move them to your Inbox folder and they will be received in your outlook.